Student Health Services

Missouri State University-West Plains students are entitled to basic office visits at no charge to themselves. A basic office visit is a 15-20 minute appointment where a doctor or other medical services provider meets with a student, asks the symptoms, and makes a diagnosis. Any additional services, such as x-ray, lab work, etc. will be charged to the student by Ozarks Medical Center. Prior to any x-rays, lab work, or other procedures being performed, the medical provider will present the student with a consent form. The consent form will contain the name of the procedure to be completed and any costs associated with the procedure so that a student will be fully informed.

Missouri State University-West Plains has a contractual relationship with the Ozarks Medical Center to provide basic office visits to Missouri State University-West Plains students at a number of clinic locations in the region. Medical personnel in these clinics will also provide many medical related services and procedures, as well as referral services to women’s health services, counseling, and a variety of specialists and surgeons. The basic office visit is provided at no cost; all other services will be charged to students.

Student Eligibility

Fall – Students enrolled in six or more credit hours at Missouri State University-West Plains: Services provided from first day of fall semester through last day of fall final examinations as published in the catalog. Services continue to first day of spring semester for those students who pre-enroll for spring classes.

Spring – Students enrolled in six or more credit hours at Missouri State University-West Plains: Services provided from first day of spring semester through last day of spring final examinations as published in the catalog. Services continue to first day of fall semester for those students who pre-enroll for fall classes.

Summer – Students who are pre-enrolled in six or more hours of fall classes at Missouri State University-West Plains are eligible for summer health services beginning the first business day following spring semester final examinations.

Online Students – students taking six or more hours of Missouri State University-West Plains online classes only - Students taking only online courses are not automatically charged the Health Services fee, but may choose to pay the fee (if enrolled in six or more hours) and receive the services provided by the Student Health Services program. Students who elect to pay the fee should notify the Office of Registration and Records.

The Clinics

The following clinic locations and times are available. Urgent walk-ins will be accepted, but appointments are preferred. When making an appointment, it is important to state that you are a Missouri State University-West Plains student.

Clinic	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Urgent Care Clinic/Internal Medicine 181 North Kentucky, Suite 100 West Plains, MO 65775 (417) 257-5911	9 - 8	9 - 8	9 - 8	9 - 8	9 - 8	9 - 8	9 - 8
Gainesville Medical Center 404 West Highway 160 Gainesville, MO 65655 (417) 679-4613	Closed	9 - 6	9 - 6	9 - 6	9 - 6	9 - 6	Closed
Salem 1st Care Clinic 172 Highway 62 East, Suite 1 Salem, AR 72576 (870) 895-1911	Closed	7 - 7	7 - 7	7 - 7	7 - 7	7 - 5	Closed
Mammoth Spring Medical Clinic 260 South Main Mammoth Spring, AR 72554 (870) 625-3228	Closed	8 - 4	8 - 4	8 - 4	8 - 4	8 - 4	Closed
Thayer Medical Clinic Town & Country Shopping Ctr. Thayer, MO 65791 (417) 264-7136	Closed	8 - 5	8 - 5	8 - 5	8 - 5	8 – 5	Closed
Ozarks Medical Clinic of Alton 100 Medical Drive Alton, MO 65606 (417) 778-7227	Closed	8 - 4	8 - 4	8 - 4	8 - 4	8 - 12	Closed
Shannon County Medical Clinic 1008 North Highway 19 Winona, MO 65588 (573) 325-4237	Closed	9 - 5	9 - 5	9 - 5	9 - 5	9 - 5	Closed
OMC Primary Care Clinic 1604 North Main Mountain Grove, MO 65711 (417) 926-6563	Closed	Closed	8 – 5	8 - 5	8 – 5	Closed	Closed

Health Insurance

An optional health insurance program, designed and endorsed by Missouri State University, is available for students. The program provides coverage far beyond what is covered by the Health Services fee. Missouri State University-West Plains recommends that students examine this program and give it serious consideration. Brochures are available at the Student Services reception desk in the lobby of Looney Hall. Students taking six or more credit hours and are in good academic standing are eligible to enroll in the plan.

Counseling Services

Mental health can have a significant impact on college success. For that reason Missouri State University-West Plains encourages all students to seek attention for mental health and substance abuse issues that may be negatively affecting their college experience.

Counseling services are available to students through a contract with Comprehensive Consulting & Counseling, LLC, located at 3407 Division Drive in West Plains.  These services are designed to assist students with various life concerns.  Many persons seek help for psychological reasons, interpersonal and family problems, and other issues related to succeeding at the University.  Counseling sessions are provided by professionals who are committed to maintaining your privacy in a respectful and compassionate setting. Students who are enrolled in six or more hours of classes at any Missouri State University-West Plains location may schedule their own counseling appointment by calling 417-293-3907 or 417-256-9914.  Eligible students are provided up to three counseling sessions at no cost.  Additional sessions, if desired, will be charged to the student.

Legal Services

Students who are enrolled in a minimum of six credit hours at Missouri State University-West Plains may schedule an appointment to meet briefly at the campus with a local attorney. The appointments are fairly brief (5 – 10 minutes). Morning and/or evening times can be arranged, depending on the attorney’s schedule. Telephone appointments may be arranged in the event campus appointments are not practical. During the appointment, students may brief the attorney about their situations, and the attorney will provide information and guidance of a general nature. The attorney does not provide legal representation for the student. Call the Student Services receptionist (417-255-7255) to schedule an appointment.

Credit Counseling

Credit counseling services are available to students at Missouri State University-West Plains through Consumer Credit Counseling Service, a non-profit community service agency with a branch office in West Plains. The purpose of the agency is to help people who are in financial trouble solve their debt problems by advice, counsel and education, or through debt management programs. Group sessions may be scheduled at the campus, and private, confidential individual credit counseling services may also be arranged. Call the Student Services reception desk in Looney Hall (417-255-7255) for information.

Notary Services

A Notary Public is a person appointed by a state official to serve as a disinterested witness and verify that a signature is authentic. Many types of documents require signatures to be “notarized.” All documents presented for notarization must have the correct form of notary certificate on them. Identification is required. The best form of identification is one that includes a photograph and signature (such as a valid driver’s license). Do not sign the document until you present it to the notary. Some documents, such as birth certificates, death certificates, marriage licenses, divorce decrees and school documents (i.e., diplomas, transcripts), cannot be notarized. Notary services are available to students at the main reception desk on the first floor of Looney Hall.

For more information about any aspect of Professional Services for Students, contact the Dean of Student Services (417-255-7255), the Coordinator of Student Life and Development (417-255-7233), or visit the Student Services receptionist desk in the lobby of Looney Hall.